Returns & Exchanges
At Humby Organics, we want you to be completely satisfied with your sustainable beauty journey. If a product isn't the right fit for your skin, we offer a 30-day return window for all of our organic skincare essentials.
Initiate the Request
Email our support team with your order number and the reason for your return to receive a unique Return Authorization code.
Prepare Your Package
Carefully pack the items in their original eco-friendly packaging to ensure they are protected during transit back to our facility.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing